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To the surprise of many,
large numbers of highly qualified American women are dropping out of mainstream
careers. In fact, more than half of the women in the class of 1981 from Stanford
University left the workforce at some point.
Even more surprising, only
38 percent of women who graduate from Harvard Business School work full-time for
the balance of their careers. One in three women with an MBA isn’t working
full-time right now. Compare that with only one in 20 for the MBA men.
And these aren’t just the
women who quietly fade away, either. They include some very high-profile
business leaders, like Brenda Barnes, former CEO of PepsiCo, and Karen Hughes,
who left the Bush White House to take care of her teenage son.
But, according to the
Harvard Business Review, until recently there had only been anecdotal
evidence for this “female brain-drain.” Then, in early 2004, the firms of Ernst
& Young, Goldman Sachs, and Lehman Brothers formed the Center for Work-Life
Policy to investigate the question. Ultimately, they conducted a survey with
Harris Interactive of 2,443 women in two representative age groups.
Their findings are
extremely important for the long-range health of the economy and the
competitiveness of individual companies. Why? Because women are in fact leaving
the workforce, just as the anecdotal evidence suggests. But, more importantly,
the study concluded that companies that can learn ways to keep them — or coax
them back — are going to hold a huge competitive advantage over those who simply
let them go.
The authors of the study
found that 37 percent of all the women they surveyed had quit work at some point
other than for traditional retirement; the number rises to 43 percent for women
with children. Nearly a quarter cited taking care of family members, such as
parents, as the reason. In a separate survey by the group, 40 percent of
highly-qualified married women left work feeling their husbands created more
work around the house than they performed, and almost that many felt their
spouse’s income alone was sufficient for the family.
But another big and, perhaps
bigger, factor was that many women didn’t find their careers satisfying. Only 6
percent felt their work was too demanding. On the contrary, most felt
it wasn’t demanding enough. Despite this, 93 percent of the women said
they intended to return to work.
Sadly, it’s not nearly as
easy to get back into the workforce as it is to leave it. A fourth of the women
who had left their jobs were unable to get rehired. Of the 74 percent who did
succeed in getting jobs, only 40 percent were hired in full-time, professional
positions. The study found that even if the time off is relatively short, it can
be devastating to a career. In the business sector, on average, women in the
survey only quit for 1.2 years. But they lost nearly a third of their earning
power in that time. In all sectors, if a woman spends more than three years out
of a job, she’ll lose 37 percent of her earning power.
Interestingly, when women
begin their careers, they earn almost as much as men do. From age 25 to 29, they
make nearly 90 percent of what their male peers make. That all changes when
women become mothers. By age 44, their salaries are down to 71 percent of the
male wage. Clearly, the same prime years during which a woman would be having
children are the prime years for establishing a career. And as many women have
learned, you may be able to do both, but few can do both well.
The problem with all this
for American business is that highly qualified women are desperately needed in
the corporate world and will be needed even more in the coming decade. So
companies that don’t pay enough attention to the problem and its solutions now
will pay the price later.
To properly address the
problem and exploit this opportunity, companies need to recognize that even
women with careers will have families, and they’ll need to take time off to do
that. Unless companies embrace that fact, and then help their female employees
to come back when the time is right, both will be marginalized as savvy
competitors figure this out and reap competitive advantage from it.
Johnson & Johnson is one
company that has already adopted an enlightened policy toward its women
executives and their changing needs. It readily arranges for a transition to
part-time work when women have children or need to spend more time with their
families for other reasons. This not only elicits gratitude among employees, but
it boosts productivity and makes for very loyal long-term workers.
At Pfizer, such part-time
workers are given the same benefits and training as full-time employees, but
they work 40 percent less. There are a variety of options, including three-day
workweeks or a shortened workday that is structured around a child’s school
hours. These working mothers are eligible for promotion and can return to
full-time work when they choose.
In some cases, companies
with enlightened work policies for women are taking talent away from the
competition. A senior employee left another company to join Lehman Brothers when
a recruiter called and told her that she could work at home one day each week.
Yet other companies are
allowing flexibility not only in the day of the week but also in the entire
career trajectory. Booz-Allen is one such firm. Management consulting is a
business driven by an up-or-out attitude, and as a result, it loses a lot of
talented women at the mid-career point, where traditionally they’d be moving
into position to become partners.
But Booz-Allen has
instituted a so-called “ramp up, ramp down” program to avoid losing that talent
permanently. The program takes apart standard consulting projects and gives
women portions of the job that can be done by telecommuting or during “flex
hours” in the office.
Thus, a talented woman can
take on the amount of work she can handle, keep her hand in the game, and be
ready to move up when time permits. Booz-Allen wants to keep their skills sharp
and be their employer-of-choice when that time comes. For the first time, a
woman in management consulting can have a family and look forward to becoming a
partner.
In this regard, Ernst &
Young has become one of the leaders of the movement to keep women from opting
out. The firm first noticed that women were leaving in droves in the 1990s.
Although its entering classes of young auditors were equally male and female,
only a small percentage of females made it to partner. The problem was more than
cosmetic. Turnover in client-servicing roles meant lost continuity on work
assignments. And on top of losing talent that the firm had invested in training,
the average cost of replacing a lost auditor was 150 percent of a departing
employee’s annual salary.
Ernst & Young’s leaders
set a priority to retain and promote women. They convened a “diversity task
force” of partners to focus on the problem, and established an Office of
Retention. The company equipped all of its professionals for telecommuting and
established a policy that all jobs could be done flexibly. More importantly,
using this option would not affect anyone’s opportunity for advancement.
The company then set up
programs targeting five locations within the firm for improvement in five
retention-related areas. Palo Alto and San Jose were singled out for “life
balance.” Minneapolis got a mentoring program. New Jersey was a testing ground
for flexible work arrangements. Boston became a networking hub for women in the
business community. And Washington, D.C., became the center for “internal
networking” at E&Y.
Certain partners were
designated as “career watchers” to track individual women’s progress, in
particular, monitoring the caliber of the projects and clients to which they
were assigned.
Growing out of this program,
Professional Women’s Networks are now active in 41 offices, and they focus on
building the skills, confidence, leadership opportunities, and networks
necessary for women to be successful. A three-day Women’s Leadership Conference
is held every 18 months. The most recent was attended by more than 425 women
partners, principals, and directors.
With some companies
going to such great lengths to retain women, other companies should beware. The
Center for Work-Life Policy study found one particularly dramatic piece of
evidence in its survey: Only 5 percent of highly qualified women who were
returning to the workforce expressed an interest in rejoining the organizations
they left. In the business sectors, that percentage was zero. In other words, if
you lose them, you lose them for good.
Based on the growing opt-out
trend and companies’ efforts to address it, we offer the following five
forecasts:
First, as the number
of workers between the ages of 35 and 45 continues to shrink, the talent
shortage will get worse. In the short term, CEOs are going to realize
that to find enough high-caliber talent to drive growth, they’re going to have
to institute policies to retain more of the women who work for them, even when
those women have to leave work for a year or two mid-career.
Second, the broader
use of telecommuting and flexible work arrangements by women will have a rebound
effect on men, who are now reluctant to take advantage of today’s work-life
policies. Job sharing and parental leave will become more common — and
more acceptable — for both men and women. Companies will increasingly compete
for talent on the basis of these policies. The leaders in work-life policies
will win the best talent.
Third, cultural and
societal trends will gradually erase the stigma associated with leaving work
temporarily to attend to family matters. Companies will begin crafting
imaginative policies to help further de-stigmatize the practice, including
visibly promoting women who have taken time off in order to show that it can be
done. Increasingly, work-life policies will be presented in such a way so that
men, as well as women, won’t be afraid to use them. Men are already spending
nearly an hour more per day with their children than their own fathers spent
with them, according to research by the Families and Work Institute conducted
for companies such as IBM, Johnson & Johnson and Texas Instruments. And
Generation X fathers, those aged 23 to 37, are at the forefront of this shift in
priorities from career to child-rearing, by devoting 1.2 more hours to their
children each day than dads from the Baby Boom generation, aged 38 to 57, spend
with children of the same age. As the St. Louis Post-Dispatch 2
reports, the clearest signal that fathers’ priorities are changing is that they
are increasingly willing to give up promotions so they can spend more time at
home. From 1992 to 2002, the number of college-educated men who wanted to move
into jobs with more responsibility dropped from 68 percent to 52 percent.
Fourth, as these
developments spread, corporate cultures will be transformed. It will
become part of an accepted recipe for competitive advantage to have a
family-friendly, “work-life policy” that is all-inclusive and non-stigmatized.
As more and more women rise to the top, the Trends editors forecast
these policies, and the new corporate culture that supports them, will become
increasingly second nature.
Fifth, America’s
large pool of female talent will emerge as a driving force behind the country’s
competitiveness in the coming decades. Fifty-eight percent of college
graduates are now women, and nearly half of all professional and graduate
degrees are earned by women. Companies that stay connected to these women when
they leave — and welcome them back when they want to return — will reduce costs
and realize benefits that are now being wasted. Without the constant drain on
talent that is now taking place — and the costly job of replacing it — far more
value will be realized from each career, and the overall economy will stay on
track with greater ease. The more effective use of women’s talents in the
workplace will enable the U.S. economy to remain the envy of the global
marketplace for the next 20 years and beyond.
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